AcousticSound Design.com

AcousticSound Design.com
 
Average Rating: 4.61/5.0 store rating
Customer Service 5
On-Time Delivery 5
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Probebly my best online buying experience.

by pierrelaco, July 12, 2011
Very fast shipping, awesome 5.1 kit, a very pleasant experience.

Even after i paid, they answered all my questions. It was a pleasure to deal with them.

Also im from Quebec, in Canada and they did all in their power to make it better for me fee wise and they only charged me 49 box for shipping for a complete 5.1 kit at a already ridiculous low price.

I would defenitly buy again from acoustic sound design and would refer them to anyone looking for a top deal for a home theater system.

Sory for my bad spelling i am french.

Pierre Lacombe

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Easy and fast!

by turbotalon, February 21, 2009
I was told about Accoustic Sound Design by members of the AVSforums when I was asking for advice on a subwoofer for my new home theatre setup. I checked out their ebay page and purchased a PA-120 from them. The price was unbeatable and the shipping was quick. I had a few questions about the purchase and my emails were returned quickly. The experience was painless, fast, and I got a great product at a great price.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

With out a doubt, these guys will provide you great service and speakers!

by bobling328, June 14, 2008
These guys are Awesome! They sent the speakers I ordered quickly and they arrived within 5 days. The speakers were packaged as they were from the manufacturer with no damage. The ordering process on their website is straight forward and very easy to navigate. I spoke with one of the owners to order a second set of speakers and he was very cool. He even offered me an even better deal than on the website! Don't hesitate to order from Acoustic Sound Design. They are honest and have the best prices on Great speakers. I would Highly recommend them to anyone who wants quality speakers at an outstanding price and exceptional service.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

It was quick and easy. The product was...

It was quick and easy. The product was in great shape and was delivered quickly and the price was good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The order was completed within hours...

by AcousticSound Design.com Shopper, February 11, 2008
The order was completed within hours and product shipped quickly on the following day. Good service!

  I would shop here again
Overall Rating: 5/5.0 store rating
 
Acousticsounddesign.com is the kind of online store that I wish I had known about sooner so that I could have saved some money! Besides the great deals, the delivery speed is at par and the products are quality. Acoustic Sound Design is an authorized   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

good

good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

EXCELLENT VAULE AND CUSTOMER SERVICE...

EXCELLENT VAULE AND CUSTOMER SERVICE AND i HAVE TOLD MANY FRIENDS AND CUSTOMERS ABOUT MY PURCHASE.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Reliable and good value.

Reliable and good value.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The process was good. I had some...

The process was good. I had some questions that were promptly answered. The items were delivered within a week of when I ordered them. Still never received the 100' of speaker wire that was suppossed to come with the purchase. Other than that it was fine.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Great experience and look forward to doing more business with Acoustic Sound Design.

by bdees, February 20, 2007
Just purchased a complete sound system from Acoustic Sound Design and the service was top notch. Order was shipped prompt and delivery was fast. Will do business again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I ordered the Klipsch RS-35 surround...

by AcousticSound Design.com Shopper, February 19, 2007
I ordered the Klipsch RS-35 surround speakers and was pleasantly surprised to receive an upgrade to the newer RS-52's.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great service and responsive!

by lewburgh, February 9, 2007
I had a great experience shopping at Acoustic Sound Design. They had the item I wanted at the lowest possible price and even emailed me back promptly to answer a question I had. Good service is hard to find on the web and Acoustic Sound Design impressed me!
Thanks,
Lew

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

My speakers arrived on time and work...

by AcousticSound Design.com Shopper, January 28, 2007
My speakers arrived on time and work perfectly. The price was very good. My only complaint is that they wouldn't provide an order tracking number, so I never had any idea of its progress during shipping.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very good experience, very competitive pricing, and prompt delivery.

by haloguy628, January 12, 2007
Bought Infinity Beta speakers from Acoustic Sound Design for my 7.1 home theater setup. It was in three separate orders. Each time the transaction went very smoothly and the speakers were delivered within 3 - 4 days. The speakers are brand new, not refurbished despite their low price.

I found ASD while I was doing research on prices of Infinity Betas. Consistently the price was the lowest I could find. At first I was vary so I just ordered pair of Beta 10. As said above I got prompt e-mail confirmation with UPS tracking number and in couple of days the speakers were at my door. Then I placed order for SW-12 powered sub and again the service was excellent. So finally I had enough trust and ordered the rest.

I usually do not write opinions about my experience with online merchants, but since speakers are quite expensive, and remembering my apprehension at first, I decided to share my experience with Mike Embers and www.acousticsounddesign.com 888-224-3663.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Acoustic Sound Design provided helpful customer service, timely shipping, and a quality item.

by schuemann, January 8, 2007
I recently purchased a pair of new NHT iW3 In Wall Speakers for $250.00 from Acoustic Sound Design (www.acousticsounddesign.com). I emailed customer service with questions prior to the sale, and received helpful answers the following day. I purchased the NHT speakers online and received prompt emails regarding the processing notification and UPS delivery tracking. The following week I had my speakers in perfect condition with all accessories and original packaging.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
My experience with Acoustic Sound Design was very good. They shipped product out fast and accurately. They were helpful when needed. Overall I am very pleased with the quality of service and product. Review Summary: Let me first say that I'm not a   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very bright speakers, not much midbass, good for HT

by jacbri, November 17, 2006
Speed of delivery was fast, everything came as described except one of the towers was blemished (tear in the vinyl next to the horn tweeter and the bass port material was peeling). Overall I wasn't thrilled with the speakers, but my father thought they were awesome (they were a gift for him). Ordered from acousticsounddesign.com

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

BEWARE - this guy is a grey market dealer

by acamarot, November 7, 2006
I ordered a set of Polk Audi LsiFx speakers and when they arrived, I found that the serial numbers had been removed. These speakers were advertised as "new" in the ad. I contacted Mike and he said that he would "back the manufacturer warranty," which is meaningless as Polk does not sell speaker parts to unauthorized dealers. If something goes wrong with these speakers I cannot get them repaired so I will need to buy a new set.

I think Mike bought these speakers at a bankruptcy sale or as a part of a lot of damaged goods that was paid for by an insurance company. Although the speakers work fine, this company's business practices are deceptive. When selling an item advertised as "new" it should come with the original serial number and manufacturer's warranty.

I would not buy from this dealer again and I do not recommend him. I think it is hit or miss with him - you may find some good deals and you may get burned. I don't think the risk is worth it so look elsewhere.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Awsome

by AcousticSound Design.com Shopper, November 4, 2006
Awsome

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great Service, Price, and Product

by bohmwood, November 1, 2006
Great sales service, good product advise, and low prices. Very fast shipping and an awesome product. I plan on shopping with them again. Thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The shopping experience was quick and...

by AcousticSound Design.com Shopper, October 24, 2006
The shopping experience was quick and easy to do.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

unbelievable customer response and superior service. a sure bet

by newmexicosaint, October 18, 2006
This group is ready to DEAL! I bought my speakers at a price no-one could beat and the shipping is smoking fast!! Not to mention a top quality product packed for battle in the nasty war of shipping. Great job guys!! great job!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A-OK. Would buy from them again.

by radargeek622, October 15, 2006
I ordered on a Sunday and the product was shipped on Wednesday. The shipper took a week to deliver but everything came intact. The price was great. No issues with customer satisfaction because everything went well.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Good folks, answered all questions, prompt delivery- a good outfit!

by sc0950, October 14, 2006
Good straight forward service. Answered questions well and delivery was prompt, and shipping costs weren't excessive or a ripoff!- good folks and a great outfit. I would buy again anytime!!
Steve C./ CT

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great product at a great price

by tara0806, October 8, 2006
Item is as described. Sounds great, looks great and the price was very fair. Would by from again. Thanks Mike!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Fast service with a great product delivered on time with great communication.

by danielp1030, October 4, 2006
Excellent experience. My item just arrived and the finish and sound are awesome. The price was very good from these sellers as well. Item exceeds all expectations.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very pleasant, dependable.

by hansemi, October 3, 2006
Speakers were sent within 48 hours of purchase confirmation. Items came well packaged. Excellent service! I would rate this firm as excellent and would definitely do business with them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent place to shop, will do business with them again!

by pearcey9, September 23, 2006
I was extremely impressed with Acoustic Sound Design store because their delivery was very fast and their were no delays, I am very satisfied with my product and will buy more from this great store

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

ASD was excellent in all ways: price, product, shipping

by hacharey, September 22, 2006
ASD was excellent to work with. Great value accompanied by free shipping and excellent product, can't beat it! I will be a repeat customer for all my audio needs.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Good overall experience. Recommended.

by wojtek944, September 16, 2006
I've recently ordered a set of Klipsch RF-35 speakers from Acoustic Sound Design.

I've placed my order and paid on Thursday August 31st. The speakers were shipped on Monday September 4th. Very fast order processing time.

When I unpacked my speakers, I was pleasantly surprised to find extra protective shipping material inside the boxes. Thumbs Up.

There was however a slight problem with my order, but a quick email to customer service fixed it right away. Their response time is excellent. Never did I wait more then 2-3 hours for a reply and sometimes I'd hear back from them within 10 minutes.

Would I buy from them again?
Of course, I've already placed another order for a RC-35 center channel speaker.

Recommended.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent service, and low prices.

by mike_tee_vee, September 16, 2006
The service was excellent. Correspondence was quick, and the prices were among the lowest I've seen for Polk Audio. They shipped to Canada reasonably quickly. I would buy again in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Top Notch

by jnragan, September 13, 2006
Great shopping experience. Had everything I needed in stock and shipping was fast and painless. Everything arrived in perfect shape and sounds great.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Best price on NHT speakers, high quality - delivered fast.

by pmb210, September 13, 2006
Customer service was incredibly helpful placing an order over the phone. Saved tons of $ purchasing NHT speakers vs my local distributor (ic4 and iw4). Delivered exactly when they promised and they sound great once installed - will order from them again without hesitation.

www.acousticsounddesign.com


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The information on the website was helpful in picking the right speaker

by hayes36, September 11, 2006
The information provided on their website was right on, in terms of the quality of the speakers that I purchased.
The speakers were also delivered in the time frame that they promised. I am every happy with price I paid and the speakers in fact I ordered another pair.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Awesome People Very Nice To Work With

by bigmags, September 8, 2006
Very Nice to work with supper fast shipping will Buy from again (Recommend) great price service overall was Awesome people Thank you

Thank you
Robert

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The shopping experience was good.

by tnhbkh, September 8, 2006
This was a great online shopping experience. The order accuracy was spot on, and customer service and prices were good also. The only problem I had was that UPS sent one of the packages to the wrong place but did get it right in the end. Overall satisfaction 1 out of 10 was an 8

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Can't get product delivered!!

by tnecman, August 30, 2006
Terrible communication. I ordered some speakers on a Monday and told I would get them by end of week. After no email confirmation I contacted them and they said it would get picked up Friday and go out. Again...no email confirmation so I called on Monday and was given the shipper's number. Called the shipper and said they were picking it up today and should e delivered by Friday. Again no email confirmation...I called on Wed and speakers were just picked up and it would be the next week before they would be delivered. Cancelled order....we'll see how long it takes to get a credit.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Fantastic!

by chirpy187, August 28, 2006
Great price, value, communication and service. I purchased Infinity ERS 310 Ceiling Speakers for my bedroom and they shipped next day. I would definitely buy from www.acousticsounddesign.com again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great Service, great products

by tlindros, August 21, 2006
Fast delivery, quality products, one in-wall speaker was missing a grill cover and it was sent out next day shipping without questions at no cost. Highly recommend.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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